Question 1

How do you fix a leaking drain valve? View answer

Asked 13 ´days ago | Drain Valve

Question 2

Why is my hot tub drain not draining? View answer

Asked 13 ´days ago | Drain Valve

Question 3

Is this pillow compatible with Down East hot tubs from Master Spas? View answer

Asked 13 ´days ago | Down East Lounge Pillow

Question 4

What is a carbon pre-filter? View answer

Asked 13 ´days ago | Spa Marvel > Spa Marvel Charcoal Pre Filter

Question 5

Is a pre-carbon filter necessary? View answer

Asked 13 ´days ago | Spa Marvel > Spa Marvel Charcoal Pre Filter

Question 6

What happens if I remove the Plug N Click or eyelet cable from the heater? View answer

Asked 13 ´days ago | 5.5 kW Heater w/ Cord

Question 7

What does SpaBoss Restore do for my hot tub cover? View answer

Asked 13 ´days ago | SpaBoss ReStore

Question 8

What does the charcoal do in a filter? View answer

Asked 13 ´days ago | Spa Marvel > Spa Marvel Charcoal Pre Filter

Question 9

What is the foam density of the cover? View answer

Asked 8 ´days ago | 84" x 66" Hot Tub Cover

Question 10

What are the full dimensions of the cover? View answer

Asked 8 ´days ago | 84" x 66" Hot Tub Cover

Question 11

What kind of handles does the cover have? View answer

Asked 8 ´days ago | 84" x 66" Hot Tub Cover

Question 12

How does the cover fold? View answer

Asked 8 ´days ago | 84" x 66" Hot Tub Cover

Question 13

Does a hot tub cover have to fit perfectly? View answer

Asked 8 ´days ago | 84" x 66" Hot Tub Cover

Question 14

How to clean a master spa waterfall? View answer

Asked 8 ´days ago | Waterfalls > Master Spas Small Waterfall, Clear

Question 15

How to use spa marvel cleaner? View answer

Asked 8 ´days ago | Spa Marvel Cleanser

Question 16

What are the benefits of Spa Marvel? View answer

Asked 8 ´days ago | Spa Marvel Cleanser

Question 17

Is this a genuine OEM control pack? View answer

Asked 8 ´days ago | Control Packs > MS8000 System Control Pack Master Spas (V/N 53231)

Question 18

What spa models is this system pack made for? View answer

Asked 8 ´days ago | Control Packs > MS8000 System Control Pack Master Spas (V/N 53231)

Question 19

Is this filter compatible with Master Spas hot tubs manufactured in 2025 or later? View answer

Asked 8 ´days ago | 40 square foot Filter Element

Question 20

How do you know when a filter element needs to be changed? View answer

Asked 8 ´days ago | 40 square foot Filter Element

Question 21

Why is it important to lower pH and alkalinity in a spa? View answer

Asked 8 ´days ago | PH/Alkalinity down 1.5 lb.

Question 22

Is alkalinity down and pH down the same thing? View answer

Asked 8 ´days ago | PH/Alkalinity down 1.5 lb.

Question 23

What is an air valve on a hot tub? View answer

Asked 8 ´days ago | Air Controls - Contractor Series > Air Control Grey

Question 24

What kind of chemicals can be used with this floater? View answer

Asked 8 ´days ago | Chemicals > 1" Tablet Floater

Question 25

How to use floating chlorine dispenser hot tub? View answer

Asked 8 ´days ago | Chemicals > 1" Tablet Floater

Question 26

How to properly install an O-ring? View answer

Asked 8 ´days ago | Diverter Assemblies > O-Ring for 2" Diverter

Question 27

What is this toggle used for? View answer

Asked 8 ´days ago | Air Controls - Contractor Series > Air Control 1" Toggle

Question 28

We have a HL 8 that needs a cover. How do we keep it from smelling like mildew View answer

Asked 7 ´days ago | 94" x 94" Cover for Master Spas

Question 29

What are the vents on the side of a hot tub for? View answer

Asked 7 ´days ago | Skirting Parts > Master Spas Skirting Parts Round Skirt Vent

Question 30

How do barb fittings work? View answer

Asked 7 ´days ago | 3/4 x 3/4 inch Barb Coupler

Question 31

How to know if a circulation pump is working? View answer

Asked 7 ´days ago | Circulation Pump, 1 Amp

Question 32

What is the flap in the bottom of the skimmer for? View answer

Asked 7 ´days ago | Weir Door Assembly, DE DSG No Logo

Question 33

What does "wet end" mean in relation to this product? View answer

Asked 7 ´days ago | O-Ring for WaterWay Executive 48/56 Wet End

Question 34

Is this support arm compatible with the CoverMate III Eco B cover lifter? View answer

Asked 7 ´days ago | Right Support Arm for CoverMate III Eco

Question 35

What is the V/N number for this auxiliary button? View answer

Asked 7 ´days ago | MS Auxiliary Button, Pump 2

Question 36

Does this product come with a gasket? View answer

Asked 7 ´days ago | 2 x 2 inches Heater Tailpiece with Gasket

Question 37

Do you need chemicals for a UV hot tub? View answer

Asked 7 ´days ago | Ozonators > Uv Del Ozone Lamp

Question 38

What does an UV light do in a hot tub? View answer

Asked 7 ´days ago | Ozonators > Uv Del Ozone Lamp

Question 39

How to reset spa control panel? View answer

Asked 7 ´days ago | H2X Spa Propulsion Control Panel

Question 40

How to bleed a recirculation pump? View answer

Asked 7 ´days ago

Question 41

What is the size of this jet? View answer

Asked 7 ´days ago | 5 inch Directional Jet with O Grey / Black for Master Spas

Question 42

Do you leave hot tub jets on all the time? View answer

Asked 7 ´days ago | 5 inch Directional Jet with O Grey / Black for Master Spas

Question 43

How do you tell if a circulating pump is working? View answer

Asked 7 ´days ago | Top Discharge, 120V Aqua-Flo Circ Pump

Question 44

Is this support arm compatible with the CoverMate III? View answer

Asked 7 ´days ago | Right Support Arm for CoverMate III

Question 45

What does this product do for my spa water? View answer

Asked 7 ´days ago | Stain & Scale 1 pt.

Question 46

What are the full dimensions of the hot tub cover? View answer

Asked 7 ´days ago | 66" x 84" Hot Tub Cover

Question 47

Is this adapter compatible with Master Spas hot tubs from earlier years? View answer

Asked 7 ´days ago | 2025 Filter Bulkhead Adapter

Question 48

What is a "Filter Bulkhead" in a hot tub? View answer

Asked 7 ´days ago | 2025 Filter Bulkhead Adapter

Question 49

Are spa headrests universal? View answer

Asked 6 ´days ago | Pillows

Question 50

How to get mildew off headrest in spa? View answer

Asked 6 ´days ago | Pillows

Tools